General disposition

These terms and conditions govern and regulate the sale contract between the buyer of occaffe.com (qui di seguito definito 'Acquirente') e Italvì s.r.l.

Sede legale: Via Trebbia, 21 – 04100 Latina (LT)
P.IVA / C.F.: 01289490599
(hereunder referred to as “Seller”)

Content of the general conditions of sale

The following general conditions of sale govern and regulate all sale contracts concluded between the Buyer and the Seller through the website occaffe.com as per the Italian Law Codice del Consumo, D. Lgs. n. 206/2005, D. Lgs n. 21/2014, D. Lgs n.70/2003.Each contract is subjected to the general conditions of sale published on the website at the time when the contract is concluded (art.3). The "Buyer" is any natural person or legal entity acting on su occaffe.com also taken to include its representative(s), authorized person(s) and/or legal successor(s). If you are not a "Buyer" we kindly ask you to refrain from making transaction on the site occaffe.com. Any amendment suggested by the Buyer will not affect the general conditions of sale, unless an amendments explicitly accepted in writing by the Seller.

Art. 1 - Contracting parties and geographical area

The online store occaffe.com is meant be used exclusively by consumers, it is thus reserved to retail sale only. Complaints regarding the site and the delivery should beadressed by the Buyer to the Seller.

Art. 2 - Pre-contractual information for the consumer

Pursuant to article 49 of the D. Lgs. 206/2005, before closing a contract, the buyer is informed about:

Buyer may at any time and in any case prior to the conclusion of the contract learn about Seller's information, geographic address, telephone number, fax and e-mail address, which are also listed below: Italvì s.r.l.

Legal Office: Via Trebbia, 21 - 04100 Latina (LT)
Tel.+39 (0)773/662799
postacertificata@pec.italvi.com

Art. 3 - Contract Completion

All products information on occaffe.com, such as technical specifications, images, dimensions, or compatibility details, is non-binding and subject to change at any time, unless expressly identified as binding. In the event that the Buyer in the purchase is misled by the aforementioned instructions, he/she may exercise the withdrawal referred to in the paragraph entitled Returns and Withdrawals. Offers on occaffe.com are not binding on the Seller and They are not an offer to the public, but a simple 'invitation to offerendum'.
Buyer's Purchase Order has the value of a binding contractual proposal. The Purchase Order is accepted by the Seller with a receipt of the order sent by e-mail, which contains an extract of the conditions of sale, the description of the characteristics of the ordered product, the essential elements of the contract (price, Payment), systems ordered by the Seller for order storage, product shipment procedures. The contract is finalized and becomes effective when Buyer receives Order Receipt. Orders and Receipts of the Order are considered to be received when the parties to which they are addressed have the possibility to access the telematic messages. In the event that the Buyer does not receive within 24 hours of the Order's receipt of the order by the Seller or any other communication, the Buyer shall promptly contact the seller via the address: info@occaffe.com.

Art. 4 - Purchasing Products

Products displayed on the Catalog can be purchased through the prior selection by Buyer and their subsequent inclusion in the shopping cart. Once the Products are selected and if you want to purchase the ones that are included in the shopping cart, Buyer will be required to leave the data in order to allow for the completion of the Contract. In particular, you will need the master data, the e-mail address, the address and the address where you will deliver the Products (if different from the first), your billing address. In the case of payment by means of "Pay Pal", the amount of the purchase will be charged to Buyer after the order is placed on the site. In the case of payment by bank transfer, please wait for the order confirmation that the Seller will issue within 16 working hours of receipt of the order including also the alleged date of order evasion. The Seller is Reserves the right to accept the Buyer's Buyer's proposal after checking the availability at the warehouse. It is understood that, if the buyer's order can not be met, Seller will promptly inform the Buyer that he will be able to withdraw from the Purchase Agreement and any payment already made by Buyer will be refunded without further delay.

Art. 5 - Delivery of goods

Delivery times are those shown in the table on this page. Seller will do whatever it takes to comply with these times. Upon receiving the goods, the Buyer must immediately check that the delivery is complete and correct and promptly inform the Seller of any problems by writing to the e-mail address info@occaffe.com.

Art. 6 - Prices and shipping costs

The price of the Products is that resulting from the Price List published on the site on the day of issue of the order and before the Order is issued. Prices are expressed in Euros and are inclusive of VAT. Shipping costs are not included in the purchase price but are indicated and calculated at the time of the end of the purchase process before the payment is made.

Art. 7 - Payments

Orders made on occaffe.com can be paid via paypal, credit card

Art. 8 - Seller's Legal Warranty

The Seller issues, pursuant to and for the purposes of Directive 44/99/EC and Articles 129 et seq. Of Legislative Decree 206/2005, a legal warranty on the product for its non-compliance with the quality stipulated in the sales contract in accordance with the aforesaid law. The warranty allows Buyer, in the event of product defects, to obtain, directly to Seller, repair (if possible), replacement of the product, price reduction or termination of the contract. The Buyer may exercise this right if the defect is manifested within two years from the delivery of the goods and denounces the defect to the Seller within two months of the discovery. In the interim period between the seller's default complaint and the filing of the complaint, the product can not be used. In no case is warranted the use of the good not in accordance with the one established by the Seller/Producer. Any claim should be filed by giving a mention of the proof of purchase (tax document issued by the seller/payment).

Art. 9 - Manufacturer's Commercial Warranty

The manufacturer issues a warranty (factory warranty), possibly included in the package.

Art. 10 - Claim Submission Location

The complaint is forwarded electronically to the Seller, which will promptly notify the Buyer of the point of service and the means by which the product is delivered. Post-Sales Service) can be managed directly by Italvì s.r.l.

Art. 11 - Product Responsibility

Italvi s.r.l. will reply as to the damage of the product itself, not for the collateral damage caused by the product.

Art. 12 - Security

User data is protected to the extent permitted against loss, falsification, manipulation, and misuse by third parties.
For more legal information regarding the treatment and protection of user data, please review our Privacy Policy.

Art. 13 - Returns and Refunds

For any reason, you are not satisfied with the purchase, the Buyer will have the right to terminate the Contract without any penalty and specifying the reasons in the Return Form within 14 days from the date of receipt of the Products. The Buyer may exercise the right of withdrawal within the above deadlines by following the procedure below and only after completing the Return Form, in order to obtain the corresponding Reset Code (RMA).

The return of the products must be made, at Buyer's responsibility, at the following address:
Italvì s.r.l.
Via Trebbia, 21
04100 - Latina (LT)

The Products must be returned in the same conditions of receipt, that is in perfect condition, complete with all their elements, unused, with the original packaging and any attached manuals. It is understood that the transport risks for the return of the Products will be fully borne by the Buyer. The Seller will take delivery of the returned Products, reserving the right to ascertain that they have been returned as delivered to the Buyer. To this end, it will be advisable to cover the original packaging of the Products with other protective packaging that preserves its integrity and also protects it from writing or labels. The Seller will reimburse the Buyer the full amount paid for the purchase of the Products, with the exclusion of transport contributions, within the time limits established by law, and on condition that the Products have been returned in accordance with the above. willing. The refund will be made by crediting or returning the sums paid by the Buyer for the purchase of the products according to the payment methods used. However, it is not possible to return the Product and request a refund if the Product in question is a Software or a decoder supplied by us sealed and which has been unsealed. It is not possible to obtain a refund of the price of the Services if these Services have been used.

Art. 14 - Copyright

All content on occaffe.com is copyrighted. All rights reserved are Italvì s.r.l.
The website may not be reproduced either in whole or in part, transferred by electronic or conventional means, modified, linked and used for public or commercial purposes without The prior written consent of Italvi s.r.l.

Art. 15 - Applicable law and jurisdiction

The applicable law is the Italian law. Any dispute arising out of or in connection with these "Terms and Conditions of Sale" will be remitted to the jurisdiction of the Forum as defined by the rules contained in the Consumption Code (Legislative Decree No. 6 of September 6, 2005). If the Parties have relations between Professionals, the competent forum is that of Torino.

Art. 16 - Final Provisions

If any of these terms and conditions became invalid or became invalid at a later date, this does not affect the validity of the rest of this contract. In such a case, the invalid term is replaced by a term that represents as faithfully as possible its intent and purpose or with the appropriate legal provisions. The Seller reserves the right to amend these Terms and Conditions at any time. The revised terms and conditions are made available on theoccaffe.com site.