Common Questions
Shipping details
How do I find my parcel?
You will receive all instructions via email or by logging into your customer account. The product is shipped within 1-3 working days.
Subscription Details
How does the subscription work?
Choose the "Subscribe and Save" option from the products on the purchase page, decide how often you want to be refilled and manage your subscription without constraints, changing the delivery times whenever you want.
Returns and Refund Details
How do returns work?
Log in to your customer account to request a return or refund of a product. We will notify you of the outcome via email as soon as possible.
For further information, please also consult our Returns Policy.